Responsible Gaming
Gambling Should Be Entertainment
At Methspin Casino, we believe gambling should be enjoyable entertainment, not a way to earn money or solve financial problems. Always gamble with money you can afford to lose, and never view it as an investment or income source.
We are committed to promoting responsible gaming practices and supporting the wellbeing of our players.
Age Verification
Gambling is only for adults aged 18 years and over in Australia. We strictly verify all player ages to ensure compliance with local laws. If you are under the legal age, please do not attempt to create an account or place bets.
Parents and guardians: if you are concerned about a young person's gambling, please contact the support services listed below.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, it may indicate a gambling problem:
- Chasing losses by gambling with more money to recover what you've lost
- Hiding gambling activities or lying about the amount of time or money spent
- Gambling with money needed for essential expenses (rent, food, bills)
- Experiencing mood changes (irritability, anxiety, or depression) when not gambling
- Neglecting work, family, or social obligations due to gambling
- Borrowing money or going into debt to fund gambling
- Unable to cut down or stop gambling despite wanting to
- Using gambling to escape problems or relieve stress
- Increasing the amount of money wagered to achieve the same excitement
- Relationship conflicts related to gambling behaviour
If you recognise these signs, please seek help immediately by contacting one of the support organisations listed below.
Self-Help Tools & Limits
Methspin Casino provides the following tools to help you gamble responsibly:
- Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose during a gaming session or time period
- Reality Checks: Receive periodic reminders of how long you have been playing and how much you have spent
- Self-Exclusion: Temporarily or permanently exclude yourself from your account if you feel your gambling is becoming problematic
- Account Breaks: Take a break from gambling by temporarily closing your account
- Spending Tracker: Monitor your gambling expenditure in real-time
To activate any of these tools, visit your account settings or contact our customer support team.
Support Organisations in Australia
If you or someone you know needs help with problem gambling, please contact one of these trusted Australian support services:
Primary Support for Australia:
-
Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au
Free, confidential counselling and support for all Australians -
Lifeline Australia
Phone: 13 11 14 (24/7)
Free, confidential crisis support and counselling
International Support Services:
-
GamCare (United Kingdom)
Website: www.gamcare.org.uk
Support for problem gambling across the UK -
GamStop (United Kingdom)
Website: www.gamstop.co.uk
National self-exclusion scheme for online gambling -
Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org
Evidence-based resources and support -
National Council on Problem Gambling (USA)
Website: www.ncpgambling.org
Helpline: 1-800-GAMBLER (1-800-426-2537)
24/7 confidential support
We're Here to Help
If you or someone you know is struggling with gambling, please reach out for help immediately. There is no shame in seeking support — help is available and recovery is possible.
Remember: gambling should always be fun and within your means. If it has become a problem, contact one of the support organisations above or reach out to our customer support team at 14herbertstreetmountwaverley.com.
Your wellbeing is our priority.